See If You’re Eligible for a Free Heat Pump Water Heater

Eligible residential Pacific Power customers in Washington can switch to an electric Heat Pump Water Heater (HPWH) at no cost! Our qualified Trade Allies will perform the HPWH installation work on a first-come, first served basis.

Free services include: 

– Evaluating your current water heater and home to determine if a HPWH is a good fit for your residence and if the project qualifies for a rebate.
– Delivery and installation of the HPWH at no cost.
– Removal and disposal of the old electric water heater replaced by the new HPWH.

To ensure customer satisfaction and energy cost savings, only NEEA tier 3 certified HPWH models are installed by our program. To receive this certification, the model must meet strict energy efficiency standards, provide quiet operational noise levels for a better customer experience, as well as come with a one-year labor and ten-year parts warranty. For tier qualifications, please reference the Qualified Products List.

See if the Home Qualifies 

☑ Your home currently has a storage (tank) electric water heater.
☑ The home has a suitable space for a HPWH.
☑ You reside in a single-family or manufactured home.
☑ You are the owner of the home (e.g., not a tenant, etc.).
☑ The home must receive energy on an eligible Pacific Power rate schedule.
☒ The project is not a gas system conversion (e.g., a transition from a gas to an electric water heater). Gas system conversions do not qualify for a rebate.

Find a Trade Ally

Pacific Power’s Wattsmart® Homes program connects you with qualified contractors in your area who can perform work through this program. We offer support in both English and Spanish. (¿Necesita ayuda? ¡Se habla español! Por favor, complete el siguiente formulario para obtener ayuda.) If you meet the qualifications in the checklist above and want personalized assistance, please fill out the Customer Inquiry Form below to get started:

Complete the customer inquiry form to get started!

If you have any questions about a Trade Ally’s (or Trade Allies’) involvement with the Wattsmart® program, please contact our call center at 1-855-805-7231.

Please Note:
For qualified Heat Pump Water Heater projects, a Trade Ally (from Pacific Power’s approved network of technicians) will need access to your home’s current heating and cooling equipment.

Allow approximately 1 day for project work and completion. Participation is subject to project approval and available funding. Funding for the Heat Pump Water Heater rebate program is provided by Pacific Power as part of the Wattsmart® Homes program.