Enhanced Incentives for Select Customers

 

Product	Incentive*
Ductless Heat Pump – Multifamily Enhanced Incentives for Select Customers	$1,500
Ductless Heat Pump Replacing Forced Air Furnace Enhanced Incentives for Select Customers	$1,750
Ductless Heat Pump Replacing Zonal Heat Enhanced Incentives for Select Customers	$1,750

*Incentive may be capped so as not to exceed the qualifying project costs inclusive of other market funding sources.

Choose a Qualified Trade Ally from the Wattsmart® Vendor Network  

• The Wattsmart® Vendor Network (Network) is a collaboration between Pacific Power and local contractors, distributors, manufacturers, engineers, architects and other Vendors to promote sales and incentives for the installation of energy-efficient equipment.  

• Customer must hire a contractor who is a qualified Trade Ally from the Wattsmart® Vendor Network. Projects completed by contractors not on this list are not eligible for this incentive.  

Ensure the Home Qualifies

• Residential electric customers residing in the state of California who purchase their electricity from Pacific Power on rate schedules D, DL-6, DS-8, DM-9 or NEM-35 qualify. Landlords who own rental properties served by the company in the state of California where the tenant is billed on rate schedules D, DL-6, DS-8, DM-9 or NEM-35 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Incentive checks are only issued in the name of the Pacific Power account holder.  

• Must be an existing single, mult-family, or manufactured home, new construction is not eligible. 

• Gas, oil, wood heating, pellet stoves and propane system conversions do not qualify. 

• Homes 3,500 square feet or less may qualify for one unit, while homes greater than 3,500 square feet may qualify for two units; homes greater than 3,500 square feet requiring more than two units may apply for additional incentives (additional documentation required, subject to program approval). 

Ensure the Product Qualifies 

• Equipment must be installed according to the specifications outlines in the Califonia Technical Specifications Manual. 

• Equipment must be listed on the AHRI (Air Conditioning, Heating and Refrigeration Institute) Certified Directory: AhriDirectory.org 

• Work completed must comply with all building codes and standards. 

• Previous primary heat source must have been a permanently installed electric forced air furnace or zonal electric heating system 

• Must employ an inverter driven outdoor compressor unit and a variable speed fan for indoor blower  

• Must be fully ductless. 

• Minimum 9.0 HSPF (8.1 HSPF2) 

• Must be installed in the primary living space. 

Program Requirements

Multifamily Ductless Heat Pump Program Requirements

• Product must be installed in multifamily housing.
• The product must have a minimum efficiency of 9 HSPF (8.1 HSPF2).
• Previous primary heat source must be a permanently installed electric resistance heating system.

Ductless Heat Pump Replacing Forced Air Furnace Program Requirements

• Product must be installed in a single family or manufactured home.
• The product must have a minimum efficiency of 9 HSPF (8.1 HSPF2).
• Previous primary heat source must be a permanently installed electric forced air furnace.

Ductless Heat Pump Replacing Zonal Heat Program Requirements

• Product must be in a single family or manufactured home.
• The product must have a minimum efficiency of 9 HSPF (8.1 HSPF2).
• Previous primary heat source must be a permanently installed zonal electric heating system.

 

Criteria for Enhanced Incentives for Select Customers

• Customers that are eligible for California alternative rates for energy (CARE) and customers residing on tribal lands, you can verify your eligibility here Customer Eligibility.

Required Documents

• Application, completed and signed, if mailing, please make copies for your records and note the date mailed on the application. 
• Itemized Receipt: 

– Date work initiated
– Date work completed
– Retailer and/or Trade Ally business name
– Product and/or installation costs (materials, labor, service)
– Model numbers 

• Third Party Payment Addendum for applicants who would like to forward payment to a third party not listed on the utility account. 

• IRS W-9 Form, for any businesses and non-individual customers, including landlords, applying for incentives. 

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Incentives are associated with the Wattsmart® Homes program February 20, 2026 tariff filing approved by the California Public Utilities Commission. All incentives are subject to change with 45 days notice. Additional terms and conditions may apply.